We offer a flat 10% discount for seniors, veterans and health care workers.


FAQ

Check out our FAQ page to get all the answers you need! At Flat Rate Moving & Storage, we're here to make your move as smooth as possible. Don't wait, book an appointment with us today and let's make your moving experience hassle-free!

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General Moving Questions

  • How much do movers cost in Calgary?

    We offer hourly rates from 125 CAD to 150 CAD for 2 men and truck , and 175 CAD to 195 CAD for 3 men and trucks, depending on the items and quantity to be moved.

  • How far in advance should I book a moving company?

    As soon as you know your moving date even up to 6 months in advance.

  • Do you offer free moving estimates?

    Yes, we do. We can do estimates over the phone and also do in house estimates free of charge. 

  • What is included in your flat-rate pricing?

    Labour, travel time fuel surcharges and insurance are included in our flat rate pricing. Only GST and packing materials (moving boxes, wrapping paper tapes or mattress bags) are not included. 

  • Are there any hidden fees with your moving services?

    There are no hidden fees. 

Services & Coverage Questions

  • Do you offer residential and commercial moving services in Calgary?

    Yes, we do.

  • Do you provide long-distance moving services?

    Yes, within Western Canada (Alberta, British Columbia, Saskatchewan) 

  • Can you help with last-minute or same-day moves?

    Yes, we do. 

  • Do you offer packing and unpacking services?

    Yes, we do. You can request packing and unpacking 

  • Can I hire movers just to load or unload my rental truck or storage unit?

     Yes, you can.

Moving Process & Preparation

  • How do I prepare for my move?

    Once you know your moving date, call us to book your move. Then you can arrange packing materials, which are available for purchase through our company. It saves you time and money, if everything is packed before the moving date. If you live in an apartment building, remember to book the elevator.

  • What items are movers not allowed to transport?

    We are not allowed to transport propane gas, fire extinguisher, paints, chemicals, bleach and vinegar.

  • How long does the average move take?

    An average move takes between 7 - 10 hours, but depends on the amount of items you have to move. We charge a minimum of 3 hours (2 hours labour and 1 hour travel time). 

  • Do you provide moving supplies like boxes and packing materials?

    Yes, you can purchase moving supplies from our company.

  • How do you protect my furniture and belongings during the move?

    We wrap furniture with moving blankets, mattress with mattress bags and we cover your floors with floor runners, handrails are covered with moving blankets. 

Insurance & Safety

  • Are you licensed and insured?

    Yes, we are insured with 0.60 CAD per pound for damaged furniture and items. There is no insurance for boxes packed by the client. 

  • What happens if something gets damaged during the move?

    It depends on the damage. The customer gets reimbursed for damaged furniture or items up to 0.60 CAD per pound. If walls for floors get damaged, we arrange repairs.

  • Do you offer moving insurance coverage?

    Clients will have to arrange their own moving insurance coverage, if required. 

Specialty & Additional Services

  • Do you move pianos, safes, or other heavy items?

     Yes, we do.

  • Can you help with office relocations in Calgary?

    Yes , we specialize in office moves and relocations.

Two delivery men are loading boxes into a van.

Ready for a stress-free moving experience?

At Flat Rate Moving & Storage, we offer efficient, reliable, and affordable services tailored to your needs. Let us handle the heavy lifting while you focus on the excitement of your new journey. Don't delay, book an appointment with us today and take the first step towards a seamless move!

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